Mike Murchison

Entrepreneur Leadership Network® Contributor

Bio

Mike Murchison is CEO and co-founder of Ada, the world’s leading customer service AI platform. Founded in 2016, Ada automates billions of customer interactions for brands like Meta, Verizon and Square.

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Latest

Innovation

Leading AI Expert and CEO Explains Why A Change In Our Approach to AI Can Maximize Business Results

How we engage with computer colleagues needs to be reimagined in the age of AI. Here's how.

Leadership

Want to Get The Most Out of AI? Start Treating AI Like Your Human Employees

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Science & Technology

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Companies are appointing executives to oversee AI. A better approach: infuse the technology throughout the organization.

Science & Technology

4 Reasons Why Your Customer Service Is About to Get a Whole Lot Better in 2024

As the technology powering AI customer support jumps to the next level, the quality of service will greatly improve.

Science & Technology

Don't Waste Money on AI. Unlock Its True Potential By Treating It Like a New Hire.

Businesses using artificial intelligence will get the best results if they onboard a new AI agent and make it a member of the team.

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